Support

Tarius will provide you with a personal contact person who will ensure qualified feedback within 24 hours to editorial and technical questions. Alternatively, contact Tarius via email: support@tarius.com. If possible, please also attach a screen dump which illustrates your problem, any related error message, etc.

Web Portal Tutorials

The Tarius tutorials are available 24/7 for all users via their company web portal. The tutorials are short 3-5 minutes guides, teaching you how to get the most out of important web portal features such as full-text searching, topic browsing, document metadata, dynamic links, sharing information, and more.

Onsite training

On-site training sessions at regional company HQ’s supporting implementation in your organization are included in your company subscription. Follow-up training and introduction to new staff members are arranged on request.

Webcast training

Tarius offers free webcast training via LiveMeeting. Alternatively, online training can be arranged through your preferred company webcast tool. The webcast training is especially useful for companies with multiple locations.