SUPPORT

While using the Tarius platform is easy and intuitive, new users often appreciate a brief introduction to contents and features. Tarius offers a number of options facilitating the implementation of Tarius throughout your organization:

Online Tutorials
Our introductory tutorials are available online anytime for all users via your company’s portal. The tutorials are short 3-5 minutes guides, teaching you how to get the most out of the main web portal features such as full-text searching, topic browsing, document metadata, using dynamic links and sharing information.

Webcast Training
Tarius offers live webcast training via Webex. Alternatively, online training can be arranged through your preferred company webcast tool. The webcast training is especially useful for companies with multiple locations.

On-Site Training
On-site sessions at company offices are also offered. Follow-up training and introduction to new staff members are available upon request.

Technical Support
Your account will be assigned a Tarius representative who will ensure qualified feedback to any questions or issues you may have within 24 hours.